Role:

1. Acts as a business analyst to our customer’s internal line of businesses, especially in Sales, Marketing, Consulting and Education.
2. Ensures that the business requirements are clearly understood and translated into SAP solutions that meet the business requirements.
3. Defines technical solutions for business requirements, and assumes a leadership role within the organization as a champion and spokesperson for the technical solution.
4. Ensures that line of business’s needs, not effectively addressed within the current solutions, are communicated and understood by global IT team for take up into next enhancement cycle and/or the standard product development cycle.
5. Leads and manages implementation projects for our customer in the Asia Pacific Japan region, working closely with global IT team and the project team
6. Provides both application and business process support to key users and management in Asia Pacific – attend to user’s queries and monitor trouble tickets.
7. Acts as a domain expert within Asia Pacific Japan region

Requirements:

1. A degree in computer science or other relevant studies
2. At least with 3-5 years experience/exposure to CRM solution and business processes, SAP Solution implementation preferred
3. Strong customer interaction skills, communication skills and presentation skills
4. Strong project management skills, proven track record in managing complex projects and working in multinational, multicultural environments
5. Able to work under extreme pressure, critical situations, and extreme tight deadlines
6. Demonstrates ongoing drive to continuously expand one’s own professional capabilities to fuel the continued/ongoing growth and success of our customer.
7. Demonstrates a good understanding of customers’ business issues and provides business solutions Demonstrates concern for meeting and exceeding immediate and future needs of customers
8. Works collaboratively with virtual team across the organization to achieve group goals; energizes people to work together to accomplish business results
9. In depth knowledge in SAP CRM and/or in other competitive solutions in CRM
10. SAP Business Information Warehouse & SAP ERP knowledge is an additional advantage

Apply with CV to: apply@r-dynamics.com.sg